Contact Us

Editorial contact for this site is [email protected]. A real person reads it.

What we are useful for

• Sourced facts we are missing. This site names four gaps in its own evidence, and a primary source that closes one of them is the single most valuable message you can send us. A published regulator page, a framework document, an operator's own terms.
• Stale figures. A bonus that has changed, a wagering multiple that has moved, a minimum deposit that no longer matches the cashier.
• Terms we have misread. Tell us which clause and we will re-read it and amend or remove the claim.
• Operator enquiries. We will answer, but placement is not for sale and commission does not affect position.

What we cannot help with

We are an independent editorial site. We are not a casino, we hold no player accounts, and we have no access to your balance, your bonus, your verification documents or your withdrawal. We cannot set a limit on your account, we cannot exclude you from anything, and we cannot escalate a dispute for you. If you have a dispute with an operator, it goes through that operator's own complaints process.

If your question is which layer a given protection lives in, that is what our safest online casinos canada ranking is for, and it is honest about the four things it could not check.

Responsible gambling

If the reason you are writing is that gambling has stopped being entertainment, please read our responsible gambling page instead, and go to your province's own gambling service rather than to us. We are not equipped to help and would rather say so than pretend otherwise.